WHAT COUNTRIES DO WE SHIP TO? 2017-07-31T18:38:51+00:00

What countries do we ship to?

 

We Ship your things to most of the world. Here are a list of the countries we ship to. Laws and rules on importing / exporting differ from country to country, and therefore our shipping service is dependant on country.

  • Australia
  • Argentina
  • Brazil
  • Canada
  • China
  • Colombia
  • Egypt
  • Hong Kong
  • India
  • Indonesia
  • Japan
  • Kazakstan
  • Kenya
  • Malaysia
  • Mexico
  • Myanmar
  • New Zealand
  • Nigeria
  • Pakistan
  • Peru
  • Philippines
  • Russia
  • Saudi Arabia
  • Singapore
  • South Africa
  • South Korea
  • Thailand
  • Turkey
  • United Arab Emirates
  • Unites States of America
  • Vietnam
  • Zimbabwe
Can I track my international shipment? 2017-06-25T19:58:27+00:00

We will email you updates of the status of your excess baggage.

Dependant on the country and method of shipping we may also be able to give you a tracking number of the relevant courier.

What is door-to-door and door-to-port? 2017-06-25T19:53:58+00:00

Door-to-Door means we ship your belongings straight to your door. Please call us to see if your country allows door-to-door service, some need you to collect the excess baggage in person.

Door-to-port means you collect your excess baggage from a port or airport in your destination country. Some countries need you to personally clear it through customs, settle any charges/taxes and wharfage fees etc.

Give us a call to chat about where you are going and we’ll advise you on the rest.

 

Can I ship valuable / fragile things? 2017-06-25T19:43:36+00:00

Yes but if you are worried it is best to get it professionally packed which is a service we can provide.

How long will my shipment take to arrive? 2017-06-25T19:42:19+00:00

There are so many factors involved, it is best to call us about your situation so we can arrange a convenient date for your excess baggage to arrive.

Freight travelling by air or road generally takes 7-14 days to arrive.

Sea freight is less expensive but can take up to 30 days to arrive.

Give us a call to chat about your situation and we can advise on the best method of transport.

Can someone else collect my baggage? 2017-06-25T19:37:30+00:00

This depends on the country. Some countries need the owner to collect the excess baggage in person at the port or airport. Other countries can be more relaxed and you can even have the baggage delivered to your door.

Please call us to chat about where you are going, and we can advise you on any questions you have.

Can someone else ship my belongings to me? 2017-06-25T19:34:21+00:00

Yes, it is quite common for friends or family to ship someones belongings. However it is important to give the details of the person who is collecting/owns the baggage.

Can I combine shipping and storage? 2017-06-27T18:05:48+00:00

The answer is yes. We can hold onto your excess baggage and store them until you are ready for us to ship your things to your destination. You may be charged for storage. Call us during office hours to get a quote and let us work around your situation.